Customer Service Representative
Sennasearch Recruitment · Paris · CDI
Publiée le 10 octobre 2025
Join the team behind Europe’s leading online print service
FLYERALARM, is not just printing – they are powering creativity. As one of Germany’s largest e-commerce companies and Europe’s #1 online printing partner, they help thousands of businesses bring their ideas to life every single day.
To support their continued growth in France, they are looking for a Customer Service Representative (m/f/d) to join their Paris team. Your role: first-line support, full-on impact
As a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers trust – whether they reach out via phone or email. You'll guide them through our wide range of print solutions, offer expert advice, and make sure every detail is spot-on. From placing an order to final delivery, you’ll be there to ensure a smooth and satisfying customer experience.
What you'll be doing
- Answering customer questions and requests by phone or email – quickly, clearly, and kindly
- Supporting order placements and making minor adjustments to design files if needed
- Coordinating with our production team in Germany to keep customers updated
- Creating a seamless and stress-free experience for every customer you help
What we’re looking for
- A background in graphic design or a relevant qualification in marketing, communications, hospitality, or design
- Hands-on experience in print or graphic design is a big plus
- Previous experience in customer support or service roles
- Native-level French and a solid command of English and/or German
- Ideally based in the Paris region (or willing to relocate)
- A friendly, patient, and proactive attitude – you're someone who stays cool under pressure and always thinks in solutions
What we offer
- A dynamic, independent role within an ambitious and growing international company
- A real chance to shape the customer experience in France and make your mark
- Long-term career opportunities in one of Europe’s biggest e-commerce success stories
Ready to help the print the future?
Apply now and become part of a team that combines technology, creativity, and customer focus to set the standard in online printing.
Compétences
- service clients
- allemand
- anglais
- conception graphique
- Français
Voir l'offre d'origine et postuler · Source : site carrières de Sennasearch Recruitment
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